Updated: 1 January 2026

Money88 Privacy Policy — Your Personal Data Protection

At money88, every member's privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal data — so you can play with peace of mind without worrying about the security of your information.

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  • Your data will not be sold or shared with external advertising parties
  • All data is encrypted with the latest encryption technology
  • You have the right to access, correct, and delete your personal data
  • This policy complies with the Personal Data Protection Act 2010 (PDPA)

Six Pillars of Data Protection at money88

Money88 invests in the latest security infrastructure to ensure that every piece of information you share with us remains protected and out of the wrong hands.

High-Level Data Encryption

All data transmitted between your device and money88's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions. No external party can intercept or read your information while in transit.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and intrusion detection systems (IDS) operating around the clock. Database access is granted only to authorised personnel with multi-factor authentication.

Strict Access Controls

The principle of least privilege access is enforced across all money88 systems. Only staff who require access to specific data to perform their duties are permitted — and every access is logged and continuously monitored for audit purposes.

No Sale of Data to Third Parties

Money88 has never and will never sell, rent or trade your personal data to any third party for advertising or marketing purposes. Your data is used solely for the purposes stated in this Privacy Policy — nothing more.

Malaysia PDPA Compliance

The money88 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject and ensure that all data processing is carried out lawfully, fairly, and transparently in accordance with PDPA principles.

Rapid Response to Breaches

In the event of any data security breach that may affect your personal information, money88 will notify affected users within 72 hours. Our security team is on standby 24/7 to respond to any incidents.

Your Rights as a money88 User

Under Malaysia's PDPA and the money88 Privacy Policy, you have the following rights regarding the personal data we hold about you.

Right of Access

You may request a copy of the personal data we hold about you at any time through money88 customer support.

Right to Rectification

If any personal data we hold about you is inaccurate or out of date, you have the right to request its prompt correction.

Right to Erasure

You may request deletion of your personal data upon account closure, subject to record retention obligations required by law.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another party if required.

Right to Restrict Processing

In certain circumstances, you may request that processing of your personal data be temporarily suspended while a dispute is being resolved.

What Personal Data Do We Collect?

Money88 only collects data that is strictly necessary to provide you with the best service. Below are the types of data we collect, their purposes and retention periods.

Data Type Examples of Information Purpose of Collection Retention Period
Identity Data Full name, date of birth, identification card number, document images KYC identity verification, fraud prevention Duration of active account + 7 years
Contact Data Email address, mobile number, residential address Account communications, 2FA verification, notifications Duration of active account + 3 years
Financial Data Bank account details, deposit and withdrawal history, payment methods Transaction processing, anti-money laundering prevention 7 years after the last transaction
Technical Data IP address, device type, operating system, web browser, cookies data Account security, fraud detection, platform improvements 13 months from the date of collection
Usage Data Gaming history, betting records, login frequency, pages visited Enhancing user experience, relevant game recommendations 24 months from the date of last activity
Communication Data Live chat conversation records, support tickets, user feedback Complaint resolution, staff training, service improvements 3 years from the date of communication
Before You Read

This Privacy Policy applies to all users of the money88.vin website and the money88 mobile app. By registering for or using any money88 service, you agree to the collection and use of information as described in this document.

01How We Collect Your Information

Money88 collects your personal data through several key channels. First, through the account registration process where you voluntarily provide information such as your name, email, phone number and date of birth. Second, during the identity verification (KYC) process when you submit identification documents for your first withdrawal or when requested by our security team.

In addition, money88 automatically collects technical data when you use our platform. This includes your device's IP address, web browser type, operating system, pages you visit, session time and duration, as well as interaction data with the platform. This data is collected using cookies, pixel tracking and similar technologies that help us understand how users interact with the platform for continuous improvement purposes.

We may also receive information about you from trusted third parties such as identity verification service providers, payment service providers, and fraud prevention agencies. This information is used solely for security and legal compliance purposes.

  • Information you provide directly during registration and platform use
  • Technical data collected automatically when you browse the money88 platform
  • Information from trusted third parties for verification and security purposes
  • Communication records when you contact our customer support team

02How We Use Your Data

Money88 uses the personal data collected for various legitimate and necessary purposes to ensure the platform operates properly and securely. The primary purposes are to process account registration, verify your identity, handle deposits and withdrawals, and deliver a smooth and secure gaming experience.

Your data is also used for legal compliance purposes, including anti-money laundering (AML), counter-terrorism financing (CFT), and meeting Know Your Customer (KYC) requirements. These are legal obligations we must fulfil as a responsible online platform operator.

For communications, money88 uses your email and phone number to send transaction notifications, account security alerts, promotional information (if you have consented to receive it), and important platform updates. You may unsubscribe from marketing communications at any time through your account settings.

  • Account management, transaction processing and gaming service delivery
  • Identity verification, fraud prevention and platform security
  • Usage analysis to improve user experience and platform performance
  • Marketing and promotional communications (with your consent only)
  • Compliance with applicable legal and regulatory obligations

03Information Sharing with Third Parties

Money88 does not sell, rent or trade your personal data to any third party for commercial purposes. However, there are limited situations where we need to share your information with certain parties to ensure the platform operates correctly and remains compliant with the law.

We share necessary information with service providers that assist us in our operations — such as payment gateway providers (DuitNow, FPX, Touch 'n Go, GrabPay), identity verification companies, and IT service providers. All third-party providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Money88 may also be required to disclose your personal data to government authorities or law enforcement agencies when mandated to do so by applicable Malaysian law, or when we have reasonable grounds to believe that such disclosure is necessary to protect the rights, property or safety of money88, our customers or the general public.

Important: money88 has never shared your data with advertisers, data brokers or third-party analytics companies unrelated to the operation of our platform.

04Cookies and Tracking Technologies

Money88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, maintain your login session securely and understand how you use the platform.

Money88 uses several types of cookies. Essential cookies are required for core platform functions such as secure login and session security — these cannot be disabled. Performance cookies help us understand which pages are most frequently visited and how users interact with the platform, enabling us to make continuous improvements.

  • Essential Cookies: Required for session security and login functionality — cannot be disabled
  • Performance Cookies: Collecting anonymised analytics data on platform usage
  • Preference Cookies: Storing your language, theme and display preference settings

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect your ability to fully use certain features on the money88 platform. We recommend keeping essential cookies enabled for the best experience.

05Data Security Measures We Take

Your personal data security is a responsibility we take very seriously at money88. We implement a comprehensive range of technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.

Technically, all data transmitted between your device and money88 servers is encrypted using TLS 1.3 with AES-256 encryption. Our servers are protected by enterprise-grade firewalls, intrusion detection and prevention systems (IDS/IPS), and real-time threat monitoring. User passwords are never stored in plain text — they are hashed using strong algorithms with unique salts.

Organisationally, money88 conducts regular data security awareness training for all staff. Access to systems containing personal data is restricted on a need-to-know basis. Internal security audits and penetration testing are carried out periodically by independent security experts.

06Cross-Border Data Transfers

In the course of its operations, money88 may need to transfer your personal data outside Malaysia, particularly to technology infrastructure service providers operating in various countries. Any cross-border data transfers carried out by money88 are subject to adequate safeguards in line with Malaysia's PDPA requirements.

Money88 ensures that all cross-border data transfers occur only to countries or parties that provide a level of data protection equivalent to or higher than that required under Malaysian law. Comprehensive data processing agreements are finalised with all third-party providers who receive your data to ensure it is safeguarded to the highest standards.

07Children's Data Protection

The money88 platform is a service exclusively for individuals aged 18 and above. money88 does not knowingly collect or store personal data from any individual under the age of 18. Our registration process includes age verification steps to ensure only adults can create an account.

Should we discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate action to delete that data and close the associated account. If you are aware that a minor has registered on our platform, please contact our customer support team immediately.

08Links to Third-Party Sites

The money88 platform may contain links to third-party websites or services in certain contexts. money88's Privacy Policy does not apply to those external websites or services. We are not responsible for the privacy practices of any third-party website and encourage you to read their privacy policies before providing any personal information to them.

Money88 does not endorse the content, products or services found on third-party websites. Any interaction you have with third-party websites is entirely at your own risk and responsibility.

09How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding money88's Privacy Policy or how we handle your personal data, you may contact our privacy team through the following channels. We are committed to responding to all privacy-related enquiries within 5 business days.

Privacy Contact Channels
  • 24/7 Live Chat: Available directly on the money88 platform — the fastest way to get immediate assistance
  • Email: [email protected] — for written enquiries and formal requests relating to personal data

To submit a formal request regarding your data rights (access, correction, deletion or portability), please state your full name, account number and request details in the email. Our privacy team will process your request in accordance with established procedures and will contact you for identity verification before any action is taken.

10Amendments to This Privacy Policy

Money88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. Any material amendments will be communicated to you via a notification on the money88 platform or through the email registered to your account at least 14 days before the changes take effect.

The "Updated" date at the top of this document will always reflect the date of the latest amendment. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information. Your continued use of the money88 platform after any amendments take effect will be deemed as your acceptance of the revised Privacy Policy.

Current version: This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions.

Play Safe and with Peace of Mind at money88

With enterprise-grade data protection, a transparent privacy policy, and full compliance with Malaysia's PDPA, money88 is the platform of choice for a safe and trusted online gaming experience. Register now and enjoy complete peace of mind with us.

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